Service Level Agreement |
Service Name |
# |
3 business days from receiving the application to notifying the customer about dealing with the barrier. |
Export Environment Issue Resolution Support |
1 |
3 business days from customer registration to confirm the participation. |
Instructor Guided Training |
2 |
4 business days to deliver certificates to the customers after the end of the workshop. |
Immediately from the website. |
E-learning |
3 |
Not launched yet. |
Export Degree Certification |
4 |
Immediately from the website. |
Export Readiness Self-Assessment |
5 |
10 business days from completing the required documents to respond with approval or rejection. | Export Incentives Program |
6 |
Immediately from the website |
Market Access Guides |
7 |
5 business days from receiving the buyer's request to connect him with exporter. |
Export Opportunities |
8 |
Under Export Opportunities. |
Identifying and Connecting with Potential buyers |
9 |
3 business days from receiving the application to respond to the request. |
Participation in Exhibitions |
10 |
30 business days from receiving the list of potential buyers from Commercial Attaches to respond to them. |
Trade Missions |
11 |
1 business day from receiving the application to respond to the exporter. |
Immediately from the website. |
Exporter Directory |
12 |
20 business days from documents completion to processing the request. |
Export Financing |
13 |
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